AMC and FMS

Today IT networks are important to the day-to-day operations of any business, and Know-All-Edge Networks is committed to providing you with the support you need to succeed. We provide cost effective annual maintenance contracts (AMC) for companies & businesses. Maintenance of IT infrastructure Hardware and software support. You’ll receive priority response to your inquiries. Know-All-Edge’s AMC protects your investment and help you maximise its potential.

The whole process of researching, maintaining and updating your network can be complicated, time consuming and expensive. Let’s face it – you’ve propably got better things to do. Our Team will do the research and the legwork for you and ensure that you have everyting you need to keep your business running smoothly. Our Annual Maintenance Contracts help you ensure that your IT Network and users are running at the speed of your business.

It would consist of the following:
  • Facilities Management Services
  • Comprehensive & Non-Comprehensive Coverage
  • Dedicated onsite support service Engineers in case of FMS
  • maintaining of LAN, WAN infrastructure at site
  • Troubleshooting any kind of problems in the network.
  • Coordinating with services providers in case of link failure.
  • Connectivity issues related to clients over Wan.
  • Software related troubleshooting.
  • Network security & antivirus updations.
  • Firewall & UTM Maintenance.
  • Hardware Troubleshooting.
  • AD Troubleshooting.
  • Outlook Mail configuration.
  • Ensuring maximum network up time.
  • Service Level Agreement.

Remote Infrastructure Management Services

RIM is defined as the process of remotely managing IT infrastructure such as servers, network devices, storage, applications, virtualization, desktops and others, with RIM model to reduce costs by 30-40% using the six key elements of RIM:

Know-All-Edge Networks RIM helps :

consolidate and integrate your IT Operations Management (ITOM) and IT Service Management (ITSM) tools
Automate processes
Re-organize to a shared services model to exploit economies of scale and scope
Use offshore delivery
Institute best practices
Use agile engagement models.

LAN and WAN planning

A smart cabling system can pay for itself many times over its lifetime. Good decisions today can eliminate costly re-cabling in the future. Whether your requirements are voice, data, video, or fiber optic, our team of well-trained professionals will ensure a quality installation.
Our mission is to provide our customers with solutions that will meet their needs today and in the future.

Our Services:
  • Engineering
  • LAN and WAN Design
  • Installations
  • Certification
  • Troubleshooting
  • Multiple manufacturer’s solutions with extended warranties
Data Center Consulting, designing & Migration

Our Data Center consulting services include; data center design and architecture, server consolidation, data protection and archiving, data center clean-up and more. We also offer managed data center services including managed hosting, monitoring and backup services 24×7 with our partnerhips with leading Cloud service providers like Amazon and Microsoft. We take the responsibility of protecting your data very seriously.

Vulnerability Assessment and Penetration Testing

Vulnerability assessment

Vulnerability assessment is a process in which the IT systems such as computers and networks, and software such as operating systems and application software are scanned in order to indentify the presence of known and unknown vulnerabilities. These vulnerabilities are due to improper software design, insecure coding, or both. Vulnerabilities in IT systems such as software and networks can be considered holes or errors.

Penetration testing

While vulnerability assessment and remediation is used to strengthen the computer system, it is also important that suitable penetration tests be performed periodically to identify the possibilities of how a system may be compromised. The primary purpose of penetration testing is to identify the exploitation possibilities of an identified vulnerability. Know-All-Edge is well equipped to perform Vulnerability Assessment and Penetration Testing on any network and application.

Identifies the weakest link in the chain
Comprehensive Testing for Applications and Networks
Eliminates false positives and prioritizes real threats
Detection of attack paths missed through manual testing. Facilitates regular and frequent scans
Increased ROI on IT security
Enhanced ability to make effective security improvements to existing systems and aplications.
Enhanced ability to comply with regulatory requirements
Secures against business logic flaws
Can compare Network current posture with SANS TOP 20 vulnerabilities and other standard

Business Continiuty Planning & Disaster Recovery

Organizations today must implement technologies and policies needed to ensure the safe preservation and availability of their data and guarantee the timely recovery of that data when disaster strikes. Data loss can be devastating. Most electronic records, such as emails or transactions, never get printed out. If electronic records are lost, they might be impossible to re-create. Business Continuity planning is an essential part of running any modern organization that takes its business and its clients seriously. With so many potential business disasters looming that can befall an organization at any time, it seems unwise not to take actions to prepare for and try to prevent the devastating impact of such catastrophes.

Know-All-Edge adds value in terms of assessing the BCP requirement, planning the required service infrastructure and facilitating the services during disaster, cost effectively and seamlessly. We have well trained and experienced professionals who focus on the DR and BCP domain.

To ensure IT Service resilience:

Develop the contingency planning policy statement.
Conduct the business impact analysis.
Identify preventive controls.
Develop recovery strategies.
Develop an IT contingency plan.
Plan testing, training and exercising.
Plan maintenance.
Our team will help you to assess your current IT infrastructure, Plan, design, implement and maintain cost effective and well framed DR solutions.