Today IT networks are important to the day-to-day operations of any business, and Know-All-Edge Networks is committed to providing you with the support you need to succeed. We provide cost effective annual maintenance contracts (AMC) for companies & businesses. Maintenance of IT infrastructure Hardware and software support. You’ll receive priority response to your inquiries. Know-All-Edge’s AMC protects your investment and help you maximise its potential.

The whole process of researching, maintaining and updating your network can be complicated, time consuming and expensive. Let’s face it – you’ve propably got better things to do. Our Team will do the research and the legwork for you and ensure that you have everyting you need to keep your business running smoothly. Our Annual Maintenance Contracts help you ensure that your IT Network and users are running at the speed of your business.

It would consist of the following:
  • Facilities Management Services
  • Comprehensive & Non-Comprehensive Coverage
  • Dedicated onsite support service Engineers in case of FMS
  • maintaining of LAN, WAN infrastructure at site
  • Troubleshooting any kind of problems in the network.
  • Coordinating with services providers in case of link failure.
  • Connectivity issues related to clients over Wan.
  • Software related troubleshooting.
  • Network security & antivirus updations.
  • Firewall & UTM Maintenance.
  • Hardware Troubleshooting.
  • AD Troubleshooting.
  • Outlook Mail configuration.
  • Ensuring maximum network up time.
  • Service Level Agreement.